How To Fix CRM_ICI006 - You need authorization to transport selected survey

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICI - Message within ICI

• Message number: 006

• Message text: You need authorization to transport selected survey

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICI006 - You need authorization to transport selected survey ?

  The SAP error message CRM_ICI006, which states "You need authorization to transport selected survey," typically indicates that the user does not have the necessary permissions to perform the action of transporting a survey in the SAP Customer Relationship Management (CRM) system.
  Cause:
  
  Authorization Issues: The user lacks the required authorization object to transport surveys. This could be due to missing roles or permissions assigned to the user profile.
  Role Configuration: The roles assigned to the user may not include the necessary authorizations for the specific transaction or action related to surveys.
  Transport Management Settings: There may be restrictions or settings in the transport management system that prevent the transport of surveys.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check which authorization check failed. This will provide insight into what specific authorization is missing.
  Review the user’s roles and authorizations in transaction SU01 or PFCG.
  
  
  
  Modify Roles:
  
  If you have the necessary administrative rights, you can modify the user’s roles in transaction PFCG to include the required authorization objects for transporting surveys.
  Common authorization objects related to CRM surveys include CRM_SVY or similar, depending on your specific configuration.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles, contact your SAP security or basis team to request the required authorizations.
  
  
  
  Review Transport Management Settings:
  
  Ensure that the transport management system is correctly configured to allow the transport of surveys. This may involve checking transport routes and settings.
  
  
  
  Documentation and Help:
  
  Refer to SAP documentation or help resources for more detailed information on the specific authorization objects and roles related to CRM surveys.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to CRM functionalities.
  SAP Notes: Check for any SAP Notes related to CRM survey transport issues, as there may be known issues or patches available.
  Training and Documentation: Consider reviewing SAP training materials or documentation related to CRM and authorization management to better understand how to manage user permissions effectively.
  
  By following these steps, you should be able to resolve the authorization issue related to the CRM_ICI006 error message.