How To Fix CRM_ICI009 - Start date &1 is later than end date &2; cannot perform search

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICI - Message within ICI

• Message number: 009

• Message text: Start date &1 is later than end date &2; cannot perform search

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICI009 - Start date &1 is later than end date &2; cannot perform search ?

  The SAP error message CRM_ICI009 indicates that there is an issue with the date range specified in a search or query operation within the SAP CRM system. Specifically, the error states that the start date is later than the end date, which is logically incorrect and prevents the system from executing the search.
  Cause:
  The primary cause of this error is that the user has entered a start date that is chronologically after the end date in the date range fields. This can happen due to:
  
  User input error (e.g., typing the dates incorrectly).
  Incorrect date format or misunderstanding of the date fields.
  System defaults or pre-filled values that are not updated correctly.
  
  Solution:
  To resolve the CRM_ICI009 error, follow these steps:
  
  
  Check Date Inputs: Review the start and end date fields in the search criteria. Ensure that the start date is earlier than or equal to the end date.
  
  
  Correct the Dates: If you find that the start date is indeed later than the end date, correct the dates accordingly. Make sure to enter the dates in the correct format as required by the system.
  
  
  Use Date Picker: If available, use the date picker tool to select the dates instead of typing them manually. This can help avoid formatting issues.
  
  
  Validate Date Logic: If the dates are being generated or populated by a program or script, check the logic to ensure that it correctly assigns the start and end dates.
  
  
  Test the Search: After making the necessary corrections, attempt to perform the search again to see if the error persists.
  
  
  Related Information:
  
  Date Formats: Be aware of the date format used in your SAP system (e.g., DD/MM/YYYY or MM/DD/YYYY) to avoid confusion.
  User Training: If this error occurs frequently, consider providing additional training for users on how to correctly input date ranges.
  System Configuration: If the issue is systemic (affecting multiple users), it may be worth checking the system configuration or consulting with your SAP administrator to ensure there are no underlying issues with date handling in the system.
  
  By following these steps, you should be able to resolve the CRM_ICI009 error and successfully perform your search in SAP CRM.