How To Fix CRM_IC_WZ_CUST_ENH030 - Line &1 is incomplete: Entry for &2 is missing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IC_WZ_CUST_ENH - Wizards for Customer Enhancements in IC WebClient

  • Message number: 030

  • Message text: Line &1 is incomplete: Entry for &2 is missing

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IC_WZ_CUST_ENH030 - Line &1 is incomplete: Entry for &2 is missing ?

    The SAP error message CRM_IC_WZ_CUST_ENH030 indicates that there is an incomplete entry in the CRM Interaction Center (IC) related to a specific line item. The message typically states that a particular entry (identified by &2) is missing for line &1. This error can occur in various scenarios, such as when processing customer interactions, creating service requests, or handling sales orders.

    Cause:

    The error is usually caused by one of the following issues:

    1. Missing Data: Required fields or entries for a specific line item are not filled in. This could be due to user oversight or system configuration.
    2. Configuration Issues: The system may not be properly configured to handle certain types of data or transactions, leading to missing entries.
    3. Custom Enhancements: If there are custom enhancements or modifications in the CRM system, they may not be handling certain data correctly, resulting in incomplete entries.
    4. Data Integrity Issues: There may be issues with the underlying data, such as missing master data (e.g., customer, product) that is required for the transaction.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Required Fields: Review the line item indicated by &1 and ensure that all required fields are filled in. Look for any mandatory fields that may be empty.

    2. Review Configuration: Check the configuration settings in the CRM system to ensure that all necessary settings are in place for the transaction you are trying to perform. This may involve checking the customizing settings for the Interaction Center.

    3. Validate Master Data: Ensure that all relevant master data (customers, products, etc.) is complete and correctly maintained in the system. If any master data is missing, create or update it as necessary.

    4. Debugging Custom Code: If there are custom enhancements or modifications, review the code to identify any issues that may be causing the error. You may need to involve a developer to assist with this.

    5. Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.

    6. Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to help them diagnose the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in the CRM module that may help you navigate to the areas where the error is occurring.
    • SAP Notes: Search for SAP Notes related to the error message CRM_IC_WZ_CUST_ENH030 in the SAP Support Portal for any known issues or patches.
    • User Forums: Check SAP community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.

    By following these steps, you should be able to identify and resolve the cause of the error message in your SAP CRM system.

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