How To Fix CRM_IC_WZ_CUST_ENH028 - &1 must not contain "/" or "_" characters

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_WZ_CUST_ENH - Wizards for Customer Enhancements in IC WebClient

• Message number: 028

• Message text: &1 must not contain "/" or "_" characters

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_WZ_CUST_ENH028 - &1 must not contain "/" or "_" characters ?

  The SAP error message CRM_IC_WZ_CUST_ENH028 indicates that a certain field or input value must not contain the characters "/" or "_". This error typically arises in the context of customizing or enhancing the SAP CRM (Customer Relationship Management) system, particularly when dealing with customer enhancements or configurations.
  Cause:
  The error is triggered when a user attempts to enter a value in a field that is not allowed to contain specific characters. This could happen in various scenarios, such as:
  
  When creating or modifying a customer enhancement.
  When entering data in a configuration screen where the input is validated against certain rules.
  When the system expects a specific format for identifiers or names, and the input does not comply.
  
  Solution:
  To resolve this error, you should:
  
  
  Identify the Field: Determine which field is causing the error. The error message may provide context about where the issue is occurring.
  
  
  Check Input Values: Review the values you are trying to enter. Ensure that they do not contain the characters "/" or "_". 
  
  
  Modify Input: Change the input value to remove any disallowed characters. For example:
  
  If you are entering a name or identifier, replace any "/" or "_" with a valid character (like a space or a hyphen) or simply remove them.
  
  
  
  Validation: After making the changes, validate the input again to ensure it complies with the system's requirements.
  
  
  Documentation: If you are unsure about the allowed characters or formats, refer to the SAP documentation or consult with your SAP administrator for guidance on the specific field's requirements.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. Sometimes, specific issues are documented with solutions or workarounds.
  Custom Enhancements: If this error is related to custom enhancements, review the enhancement implementation to ensure that it adheres to SAP's naming conventions and restrictions.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that no new issues arise from the changes made.
  
  If the problem persists after following these steps, consider reaching out to SAP support or your internal IT team for further assistance.