How To Fix CRM_IC_WZ_CUST_ENH029 - &1 &4 is already used internally


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IC_WZ_CUST_ENH - Wizards for Customer Enhancements in IC WebClient

  • Message number: 029

  • Message text: &1 &4 is already used internally

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IC_WZ_CUST_ENH029 - &1 &4 is already used internally ?

    The SAP error message CRM_IC_WZ_CUST_ENH029 typically indicates that there is an issue with the internal usage of a specific object or identifier in the SAP CRM system. This error often arises in the context of customizing or enhancing the CRM Interaction Center (IC) functionalities.

    Cause:

    The error message suggests that the object or identifier you are trying to use (indicated by &1 and &4 in the message) is already in use internally by the system. This could happen due to several reasons:

    1. Duplicate Entries: There may be duplicate entries in the configuration or customization settings.
    2. Incorrect Customization: A customization or enhancement might be incorrectly set up, leading to conflicts.
    3. Data Integrity Issues: There could be issues with data integrity, where the system is unable to recognize the uniqueness of the object.
    4. System Configuration: The system might be configured in a way that does not allow the use of certain identifiers or objects.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check for Duplicates: Review the configuration settings in the CRM system to ensure that there are no duplicate entries for the object or identifier in question.

    2. Review Custom Enhancements: If you have implemented any custom enhancements or modifications, review them to ensure they are correctly configured and do not conflict with existing objects.

    3. Data Consistency Check: Perform a data consistency check to identify any integrity issues that may be causing the error. This can often be done using transaction codes like SE11 (Data Dictionary) or SE80 (Object Navigator).

    4. Consult Documentation: Refer to SAP documentation or notes related to the specific error message. SAP Notes can provide insights into known issues and recommended solutions.

    5. Debugging: If you have access to debugging tools, you can try to debug the process to identify where the error is being triggered.

    6. Contact SAP Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant context.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message.
    • Transaction Codes: Familiarize yourself with transaction codes related to CRM configuration, such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in troubleshooting.
    • Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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