How To Fix CRM_IC_SERVICETICKET100 - Process Type &1 is not a Service Confirmation

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_SERVICETICKET - Error messages for Service Ticket

• Message number: 100

• Message text: Process Type &1 is not a Service Confirmation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_SERVICETICKET100 - Process Type &1 is not a Service Confirmation ?

  The SAP error message "CRM_IC_SERVICETICKET100 Process Type &1 is not a Service Confirmation" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with service tickets or service confirmations. This error indicates that the process type being referenced is not recognized as a valid service confirmation type within the system.
  Cause:
  
  Incorrect Process Type: The process type specified in the error message (&1) is not configured as a service confirmation in the system.
  Configuration Issues: The process type may not be properly set up in the system, or it may not be linked to the service confirmation process.
  Data Entry Errors: There may be a mistake in the data entry where an incorrect process type is being used.
  Custom Development: If there are custom developments or enhancements in the system, they may not be correctly handling the process types.
  
  Solution:
  
  
  Check Process Type Configuration:
  
  Go to the configuration settings in SAP CRM and verify the process type settings.
  Ensure that the process type you are trying to use is indeed configured as a service confirmation.
  
  
  
  Use Correct Process Type:
  
  If you are using a wrong process type, identify the correct one that should be used for service confirmations and update your transaction accordingly.
  
  
  
  Review Custom Code:
  
  If there are any custom developments, review the code to ensure that it correctly handles the process types and does not inadvertently cause this error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on the specific process types and their configurations.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings for CRM.
  Process Types: Familiarize yourself with the different process types available in your SAP system and their intended uses.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to perform actions related to service confirmations.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.