How To Fix CRM_IC_SALES102 - ATP check carried out for all items


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IC_SALES - CRM-IC-SLO: Messages for the IC Webclient Sales Area

  • Message number: 102

  • Message text: ATP check carried out for all items

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IC_SALES102 - ATP check carried out for all items ?

    The SAP error message CRM_IC_SALES102 indicates that an Availability Check (ATP check) has been performed for all items in a sales order or transaction, but there may be issues related to the availability of the products or the configuration of the ATP check itself.

    Cause:

    1. Configuration Issues: The ATP check may not be properly configured in the system. This could include settings in the material master, sales order type, or ATP check settings in the system.
    2. Stock Availability: The items in the sales order may not have sufficient stock available to fulfill the order.
    3. Material Master Settings: The material master may not have the correct settings for ATP checks, such as the availability check type or the relevant plant settings.
    4. Sales Order Type: The sales order type may not be set up to perform ATP checks correctly.
    5. Business Rules: There may be specific business rules or conditions that prevent the order from being processed due to stock levels or other criteria.

    Solution:

    1. Check Stock Levels: Verify the stock levels for the items in question. Use transaction codes like MMBE to check stock availability.
    2. Review Material Master Settings: Ensure that the material master records for the items have the correct availability check settings. Check the following:
      • Availability check type
      • Plant settings
      • Sales organization settings
    3. Sales Order Configuration: Review the configuration of the sales order type to ensure that it is set up to perform ATP checks. This can be done in the SPRO configuration settings.
    4. Check ATP Configuration: Go to the configuration settings for ATP checks in the SAP system (SPRO -> Logistics -> Sales and Distribution -> Basic Functions -> Availability Check and Transfer of Requirements) and ensure that the settings are correct.
    5. Run ATP Check Manually: If necessary, you can run the ATP check manually for the sales order to see if it provides more detailed information about the availability.
    6. Consult Documentation: Review SAP documentation or notes related to the specific error message for additional insights or updates.

    Related Information:

    • Transaction Codes:
      • MMBE: Check stock overview.
      • VA03: Display sales order.
      • CO09: Check availability.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to ATP checks or the CRM_IC_SALES102 error.
    • User Exits and BAdIs: If custom logic is implemented, check for any user exits or BAdIs that may affect the ATP check process.

    If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in Sales and Distribution (SD) or Customer Relationship Management (CRM) modules.

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