How To Fix CRM_IC_IARECORD112 - Dependent questionnaire not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_IARECORD - Messages of Interaction Record in IC Web Client

• Message number: 112

• Message text: Dependent questionnaire not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_IARECORD112 - Dependent questionnaire not found ?

  The SAP error message CRM_IC_IARECORD112 indicates that a dependent questionnaire could not be found in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when working with interaction records or questionnaires.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Questionnaire: The dependent questionnaire that is supposed to be linked to the interaction record does not exist in the system.
  Incorrect Configuration: The configuration settings for the questionnaire or the interaction record may not be set up correctly.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the database that are required for the questionnaire to function properly.
  Authorization Issues: The user may not have the necessary authorizations to access the dependent questionnaire.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check for Existence: Verify that the dependent questionnaire exists in the system. You can do this by navigating to the relevant transaction or using the appropriate report to list available questionnaires.
  
  
  Review Configuration: Ensure that the configuration for the questionnaire and interaction record is correct. This may involve checking the settings in the customizing (SPRO) for CRM and ensuring that all necessary dependencies are defined.
  
  
  Data Consistency Check: Perform a data consistency check to identify any missing or inconsistent data related to the questionnaire. This may involve checking the database tables directly or using SAP tools to validate the data.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the questionnaire. This may involve checking user roles and permissions in the SAP system.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists after performing the above checks, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing interaction records and CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Search for SAP Notes related to the error message CRM_IC_IARECORD112 in the SAP Support Portal for any known issues or fixes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.