How To Fix CRM_IC_IARECORD106 - Not saved:There is still an entry with same 'Item Type' and 'Date Prof.'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_IARECORD - Messages of Interaction Record in IC Web Client

• Message number: 106

• Message text: Not saved:There is still an entry with same 'Item Type' and 'Date Prof.'

What causes this issue?

It is not possible to create two entries with the same 'Item Type' and
'Date Profile'

System Response

The entry cannot be created

How to fix this error?

If possible delete the existing entry or create a new one with an other
'Item Type' or 'Date Profile'

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_IARECORD106 - Not saved:There is still an entry with same 'Item Type' and 'Date Prof.' ?

  The SAP error message CRM_IC_IARECORD106 indicates that there is an attempt to save an entry in the CRM system that conflicts with an existing entry. Specifically, the error states that there is already an entry with the same 'Item Type' and 'Date Prof.' (Date Profile) in the system, which prevents the new entry from being saved.
  Cause:
  
  Duplicate Entry: The most common cause of this error is that the system is trying to save a record that has the same 'Item Type' and 'Date Profile' as an existing record. This is a validation rule in the system to prevent duplicate entries that could lead to data inconsistencies.
  Configuration Settings: There may be specific configuration settings in the CRM system that enforce uniqueness for certain fields, including 'Item Type' and 'Date Profile'.
  Data Entry Error: The user may have inadvertently entered the same data that already exists in the system.
  
  Solution:
  
  Check Existing Entries: Before saving the new entry, check the existing records in the system for the same 'Item Type' and 'Date Profile'. You can do this by querying the relevant database table or using the CRM interface to search for existing records.
  Modify the New Entry: If you find that the entry already exists, consider modifying the new entry to have a different 'Item Type' or 'Date Profile' that does not conflict with existing records.
  Delete or Update Existing Record: If the existing record is no longer needed or is incorrect, you may choose to delete or update it to allow the new entry to be saved.
  Consult Configuration: If you believe that the uniqueness constraint is too strict or needs to be adjusted, consult with your SAP administrator or a functional consultant to review the configuration settings related to the 'Item Type' and 'Date Profile'.
  Error Handling: Implement error handling in your application logic to catch this error and provide a user-friendly message or alternative actions.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRM_ORDER or CRM_IC to navigate to the relevant areas in the CRM system.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. Sometimes, SAP releases patches or notes that address specific error messages.
  Documentation: Review the SAP documentation for CRM to understand the data model and constraints related to 'Item Type' and 'Date Profile'.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.