How To Fix CRM_IC_IARECORD017 - No text type defined as a log in customizing

CRM_IC_IARECORD017 - Overview

• Message type: E = Error

• Message class: CRM_IC_IARECORD - Messages of Interaction Record in IC Web Client

• Message number: 017

• Message text: No text type defined as a log in customizing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_IARECORD017 - No text type defined as a log in customizing ?

  The SAP error message CRM_IC_IARECORD017 indicates that there is no text type defined for a log in the customizing settings of the SAP system. This error typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with interaction records or logs.
  
  Cause:
  The error is caused by the absence of a defined text type for the interaction record in the customizing settings. Text types are used to categorize and manage different types of text entries in the system, and if a required text type is not defined, the system cannot process the log entry, leading to this error.
  
  Solution:
  To resolve this error, you need to define the necessary text type in the customizing settings. Here are the steps to do this:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen.
  Navigate to the transaction code SPRO to access the SAP Reference IMG (Implementation Guide).
  
  
  
  Navigate to the Relevant Path:
  
  Follow the path: