How To Fix CRM_IC_IARECORD016 - Save was not successful. All changes have been discarded

CRM_IC_IARECORD016 - Overview

• Message type: E = Error

• Message class: CRM_IC_IARECORD - Messages of Interaction Record in IC Web Client

• Message number: 016

• Message text: Save was not successful. All changes have been discarded

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_IARECORD016 - Save was not successful. All changes have been discarded ?

  The SAP error message CRM_IC_IARECORD016 indicates that a save operation in the SAP CRM Interaction Center (IC) was not successful, and as a result, all changes made during that session have been discarded. This error can occur for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  
  Data Validation Errors: The data entered may not meet the required validation rules. This could include missing mandatory fields, incorrect data formats, or values that do not comply with business rules.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the save operation. This can happen if the user role does not have the required permissions for the specific transaction or data.
  
  
  Technical Issues: There may be underlying technical issues such as database connectivity problems, system performance issues, or temporary system outages.
  
  
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may interfere with