How To Fix CRM_IC_CUSTOMIZING2070 - & is an invalid IC profile number; enter a valid value

CRM_IC_CUSTOMIZING2070 - Overview

• Message type: E = Error

• Message class: CRM_IC_CUSTOMIZING2 - IC WebClient Customizing Message Class

• Message number: 070

• Message text: & is an invalid IC profile number; enter a valid value

What causes this issue?

You have selected an invalid Interaction Center (IC) profile.

System Response

The system could not determine a valid IC profile ID.

How to fix this error?

Enter a valid IC profile ID.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CRM_IC_CUSTOMIZING2070 - Details

• The SAP error message CRM_IC_CUSTOMIZING2070 indicates that an invalid Interaction Center (IC) profile number has been entered in the system. This error typically occurs when a user tries to access or configure an IC profile that does not exist or is not properly defined in the system.
  
  Cause:
  
  Invalid Profile Number: The profile number entered does not exist in the system.
  Profile Not Configured: The IC profile may not have been set up correctly in the customizing settings.
  Authorization Issues: The user may not have the necessary authorizations to access the specified IC profile.
  Data Consistency Issues: There may be inconsistencies in the data or configuration that prevent the system from recognizing the profile.
  
  
  Solution:
  
  Verify Profile Number: Check the IC profile number you are entering. Ensure that it is correct and exists in the system.
  Check Customizing Settings:
  Go to the customizing settings in SAP (Transaction SPRO).
  Navigate to the relevant section for Interaction Center and verify that the