How To Fix CRM_IC_CMP_SSC014 - Is Contact Person For relationships cannot be created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_CMP_SSC - Message class for UI comp. in IC Shared Service Center

• Message number: 014

• Message text: Is Contact Person For relationships cannot be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_CMP_SSC014 - Is Contact Person For relationships cannot be created ?

  The SAP error message CRM_IC_CMP_SSC014 indicates that a contact person for relationships cannot be created in the SAP Customer Relationship Management (CRM) system. This error typically arises when there are issues related to the configuration or data integrity in the CRM system.
  Possible Causes:
  
  
  Missing Required Data: The system may require certain fields to be filled out that are currently empty. This could include mandatory fields for the contact person or the relationship itself.
  
  
  Data Inconsistencies: There may be inconsistencies in the data being entered, such as invalid or incomplete information regarding the business partner or contact person.
  
  
  Authorization Issues: The user may not have the necessary permissions to create or modify contact persons in the system.
  
  
  Configuration Issues: The CRM system may not be properly configured to allow the creation of contact persons for the specific relationship type being used.
  
  
  Business Partner Status: The business partner (BP) involved may not be in a valid status to allow the creation of a contact person.
  
  
  Solutions:
  
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly. Review the configuration settings to identify which fields are required for creating a contact person.
  
  
  Validate Data: Check the data being entered for any inconsistencies or errors. Ensure that the business partner and contact person details are accurate and complete.
  
  
  Review Authorizations: Verify that the user has the necessary authorizations to create contact persons. If not, consult with your system administrator to obtain the required permissions.
  
  
  Configuration Review: Review the configuration settings in the CRM system related to business partners and relationships. Ensure that the system is set up to allow the creation of contact persons for the specified relationship type.
  
  
  Check Business Partner Status: Ensure that the business partner involved is active and in a valid status. If the BP is inactive or blocked, it may prevent the creation of contact persons.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to this error message for additional guidance and troubleshooting steps.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in managing business partners and relationships (e.g., BP for Business Partner maintenance).
  Support Forums: Consider visiting SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.