How To Fix CRM_IC_CMP_SSC013 - Is Contact Person For relationships unchanged

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_CMP_SSC - Message class for UI comp. in IC Shared Service Center

• Message number: 013

• Message text: Is Contact Person For relationships unchanged

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_CMP_SSC013 - Is Contact Person For relationships unchanged ?

  The SAP error message CRM_IC_CMP_SSC013 indicates that the contact person for a relationship in the CRM system has not changed, which can lead to issues when trying to update or save certain records. This error typically arises in the context of managing business partner relationships, particularly when dealing with interactions in the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Unchanged Contact Person: The primary cause of this error is that the system detects that the contact person associated with a business partner relationship has not been modified. This can happen if you attempt to save a record without making any changes to the contact person field.
  Data Integrity Checks: SAP has built-in data integrity checks that prevent saving records if certain conditions are not met, including the requirement for a change in the contact person.
  
  Solution:
  
  Modify the Contact Person: To resolve this error, you need to change the contact person associated with the relationship. This can be done by selecting a different contact person or making a valid change to the existing one.
  Check for Required Fields: Ensure that all required fields are filled out correctly and that any mandatory changes are made before attempting to save the record again.
  Review Business Partner Relationships: If you are working with business partner relationships, review the relationships to ensure that they are set up correctly and that the contact person is appropriate for the context of the transaction.
  Consult Documentation: If the issue persists, refer to SAP documentation or consult with your SAP support team for further troubleshooting steps specific to your system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with business partner management, such as BP (Business Partner) and CRM_ORDER (for managing orders).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  User Authorization: Ensure that you have the necessary authorizations to make changes to business partner relationships, as lack of permissions can also lead to errors when trying to save changes.
  
  If you continue to experience issues after trying these solutions, it may be beneficial to engage with your SAP support team or consult the SAP Community for more specific guidance based on your system's configuration and version.