How To Fix CRM_IC_CMP_SSC011 - Is Contact Person For relationships deleted for &1 contacts

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_CMP_SSC - Message class for UI comp. in IC Shared Service Center

• Message number: 011

• Message text: Is Contact Person For relationships deleted for &1 contacts

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_CMP_SSC011 - Is Contact Person For relationships deleted for &1 contacts ?

  The SAP error message CRM_IC_CMP_SSC011 indicates that there is an issue with the contact person for relationships in the SAP CRM system. Specifically, it suggests that the contact person for certain relationships has been deleted, which can lead to inconsistencies in the data and affect the functionality of the CRM system.
  Cause:
  
  Deleted Contact Person: The primary cause of this error is that the contact person associated with certain relationships has been deleted from the system. This can happen due to data maintenance activities or incorrect data handling.
  Data Inconsistency: If the contact person was deleted without properly updating or removing the associated relationships, it can lead to this error message.
  Integration Issues: If there are integrations with other systems (like ERP), inconsistencies in data synchronization can also lead to this error.
  
  Solution:
  
  Check Contact Person Status: Verify if the contact person for the affected relationships still exists in the system. You can do this by navigating to the relevant transaction or using the appropriate reports to check the status of the contact person.
  Reassign or Restore Contact Person: If the contact person has been deleted, you may need to either restore the deleted contact person (if possible) or reassign the relationships to a valid contact person.
  Update Relationships: If the contact person is no longer valid, update the relationships to point to a different, valid contact person. This can usually be done through the CRM interface or relevant transaction codes.
  Data Consistency Check: Run data consistency checks in the CRM system to identify and resolve any other potential inconsistencies that may arise from the deletion of contact persons.
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for any additional guidance or patches that may be available.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) to manage contact persons and relationships.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to manage contact persons and relationships effectively.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that there are no further inconsistencies in the CRM data.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM for further assistance.