How To Fix CRM_IC_CASE017 - Max. value of partner function &1 is set to initial; adjust Customizing

CRM_IC_CASE017 - Overview

• Message type: E = Error

• Message class: CRM_IC_CASE - IC Web Client - Case Management Messages

• Message number: 017

• Message text: Max. value of partner function &1 is set to initial; adjust Customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_CASE017 - Max. value of partner function &1 is set to initial; adjust Customizing ?

  The SAP error message CRM_IC_CASE017 indicates that the maximum value for a partner function in the context of a CRM case is set to an initial value, which means that the system is unable to process the partner function as expected. This typically occurs in the SAP Customer Relationship Management (CRM) module when there is a configuration issue related to partner functions.
  
  Cause:
  
  Configuration Issue: The partner function in question has not been properly configured in the system. This could mean that the maximum number of allowed partner functions for a specific role is set to zero or not defined.
  Customizing Settings: The settings in the Customizing (transaction SPRO) for partner functions may not be correctly defined or may have been reset to default values.
  Missing Partner Function: The partner function that is being referenced may not exist in the system or is not assigned to the relevant business object.
  
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to transaction