How To Fix CRM_IC_CASE007 - For this case type no partner determination procedure has been defined

CRM_IC_CASE007 - Overview

• Message type: E = Error

• Message class: CRM_IC_CASE - IC Web Client - Case Management Messages

• Message number: 007

• Message text: For this case type no partner determination procedure has been defined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_CASE007 - For this case type no partner determination procedure has been defined ?

  The SAP error message CRM_IC_CASE007 indicates that there is no partner determination procedure defined for the specific case type you are working with in the SAP CRM system. This error typically occurs when you are trying to create or process a case in the CRM Interaction Center (IC) and the system cannot find the necessary configuration to determine partners (such as customers, contacts, etc.) associated with that case type.
  
  Cause:
  
  Missing Partner Determination Procedure: The primary cause of this error is that the case type you are using does not have an associated partner determination procedure defined in the system.
  Incorrect Configuration: The partner determination procedure may not be correctly configured or assigned to the case type.
  Custom Case Type: If you are using a custom case type, it may not have been set up with the necessary partner determination settings.
  
  
  Solution:
  To resolve the CRM_IC_CASE007 error, you can follow these steps:
  
  
  Check Case Type Configuration:
  
  Go to