How To Fix CRM_IC_AUI133 - Error occurred during determination of related business transaction

CRM_IC_AUI133 - Overview

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 133

• Message text: Error occurred during determination of related business transaction

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI133 - Error occurred during determination of related business transaction ?

  The SAP error message CRM_IC_AUI133, which states "Error occurred during determination of related business transaction," typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when working with the Interaction Center (IC). This error can arise due to various reasons related to the configuration or data inconsistencies in the system.
  Causes:
  
  
  Missing or Incorrect Configuration: The system may not be properly configured to determine the related business transaction. This could involve missing settings in the business transaction types or the interaction center configuration.
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the business transactions, such as missing entries in the database or incorrect relationships between objects.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the business transaction data.
  
  
  Custom Code Issues: If there are custom enhancements or modifications in the system, they may interfere with the standard process of determining related business transactions.
  
  
  System Bugs: