How To Fix CRM_IC_AUI131 - Document has been saved successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 131

• Message text: Document has been saved successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI131 - Document has been saved successfully ?

  The SAP error message CRM_IC_AUI131, which states "Document has been saved successfully," is not actually an error message in the traditional sense. Instead, it is an informational message indicating that a document (such as a service request, sales order, or other CRM-related document) has been saved successfully in the SAP system.
  Cause:
  
  The message is triggered when a user attempts to save a document in the SAP CRM system, and the system processes the save operation without any issues. It confirms that the document has been saved in the database.
  
  Solution:
  Since this message indicates a successful operation, there is no need for a solution in the context of an error. However, if you are expecting a different outcome (e.g., you expected an error message or the document to not save), you may want to check the following:
  
  
  Review Document Status: Ensure that the document is in the expected status after saving. Sometimes, users may expect a different status or outcome.
  
  
  Check for Additional Messages: Look for any other messages that may provide more context about the operation you performed. There may be warnings or informational messages that follow this one.
  
  
  User Authorization: Ensure that you have the necessary authorizations to perform the actions you are trying to execute.
  
  
  Data Validation: If you were expecting an error due to data issues, review the data entered in the document to ensure it meets all required criteria.
  
  
  System Logs: Check the system logs (transaction SLG1) for any related entries that might provide more insight into the operation.
  
  
  Related Information:
  
  
  SAP Notes: If you encounter unexpected behavior or if this message is part of a larger issue, consider searching for relevant SAP Notes in the SAP Support Portal.
  
  
  Documentation: Review the SAP Help documentation for CRM to understand the context of the document types you are working with.
  
  
  User Training: If users are confused by this message, consider providing training or documentation to clarify that this message indicates a successful save operation.
  
  
  If you have specific issues or scenarios related to this message, please provide more details for further assistance.