How To Fix CRM_IC_AUI132 - Document has not been saved successfully

CRM_IC_AUI132 - Overview

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 132

• Message text: Document has not been saved successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI132 - Document has not been saved successfully ?

  The SAP error message CRM_IC_AUI132, which states "Document has not been saved successfully," typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when working with the Interaction Center (IC). This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  
  Data Validation Issues: The data entered in the document may not meet the required validation rules. This could include missing mandatory fields, incorrect data formats, or invalid values.
  
  
  Authorization Issues: The user may not have the necessary authorizations to save the document. This can happen if the user role does not have the required permissions.
  
  
  Technical Errors: There may be underlying technical issues, such as problems with the database connection, system performance issues, or bugs in the application.
  
  
  Business Logic Errors: Custom business logic or enhancements may be preventing the document from being saved. This could be due to custom