How To Fix CRM_IC_AUI019 - Selected value is invalid

CRM_IC_AUI019 - Overview

• Message type: E = Error

• Message class: CRM_IC_AUI - Messages for Agent's Universal Inbox

• Message number: 019

• Message text: Selected value is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_AUI019 - Selected value is invalid ?

  The SAP error message CRM_IC_AUI019: Selected value is invalid typically occurs in the SAP Customer Relationship Management (CRM) system, particularly in the Interaction Center (IC) when a user tries to select a value from a dropdown or input field that is not valid or not recognized by the system.
  Causes:
  
  Invalid Input: The user may have selected a value that does not exist in the corresponding database table or is not valid for the current context.
  
  Configuration Issues: There may be issues with the configuration of the dropdown or input field, such as missing entries in the customizing settings.
  Data Inconsistency: The data in the system may be inconsistent, such as missing master data or incorrect relationships between objects.
  Authorization Issues: The user may not have the necessary authorizations to access certain values or data.
  System Bugs: There could be bugs or issues in the specific version of the SAP CRM system being used.
  
  Solutions:
  
  Check Input Values: