How To Fix CRM_IC_APPL_UI_FICA214 - Document is in current collection work item

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 214

• Message text: Document is in current collection work item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA214 - Document is in current collection work item ?

  The SAP error message "CRM_IC_APPL_UI_FICA214: Document is in current collection work item" typically occurs in the context of SAP Customer Relationship Management (CRM) and Financial Accounting (FI) when a document is being processed in a collection work item, and therefore cannot be modified or accessed for certain operations.
  Cause:
  
  Document Locking: The document is currently locked because it is being processed in a collection work item. This means that another user or process is currently working on it, preventing any changes or access.
  Workflow Status: The document may be in a specific status that restricts certain actions until the workflow is completed or the document is released from the work item.
  System Configuration: There may be specific configurations in the system that enforce document locking during certain processes.
  
  Solution:
  
  Check Work Item Status: Verify if the document is indeed in a collection work item. You can do this by checking the relevant transaction or work item in the SAP system.
  Release the Document: If you have the necessary permissions, you may need to release the document from the work item. This can often be done by completing the workflow or by manually releasing the document.
  Wait for Completion: If another user is processing the document, you may need to wait until they complete their work. You can communicate with the user to understand the status.
  Consult with IT Support: If you are unable to resolve the issue, it may be necessary to consult with your IT support team or SAP Basis team to investigate further. They can check for any system-level locks or configurations that may be causing the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) to monitor work items and their statuses.
  SAP Notes: Check for any SAP Notes related to this error message for specific patches or updates that may address the issue.
  Documentation: Review SAP documentation related to CRM and FI processes to understand how document handling and workflows are managed.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.