How To Fix CRM_IC_APPL_UI_FICA216 - Choose a line containing a contract or business agreement

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 216

• Message text: Choose a line containing a contract or business agreement

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA216 - Choose a line containing a contract or business agreement ?

  The SAP error message CRM_IC_APPL_UI_FICA216 typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when working with the Interaction Center (IC) and trying to access or process contracts or business agreements. The error message indicates that the user needs to select a line that contains a valid contract or business agreement before proceeding.
  Cause:
  
  No Selection Made: The user has not selected any line item in the list that contains contracts or business agreements.
  Invalid Selection: The selected line does not correspond to a valid contract or business agreement.
  Data Filtering: The displayed data may not include any contracts or business agreements due to filtering or search criteria applied.
  Authorization Issues: The user may not have the necessary authorizations to view or select contracts or business agreements.
  
  Solution:
  
  Select a Valid Line: Ensure that you select a line that contains a valid contract or business agreement. Look for entries that are specifically labeled as contracts or agreements.
  Check Filters: Review any filters or search criteria applied to the list. Adjust them to ensure that contracts or business agreements are included in the displayed results.
  Refresh the List: If you believe there should be valid entries, try refreshing the list or re-running the search to see if the data updates.
  Review Authorizations: If you suspect authorization issues, check with your system administrator to ensure you have the necessary permissions to view and select contracts or business agreements.
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on the specific transaction or process you are working with.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with contracts and business agreements.
  User Roles: Ensure that your user role is configured correctly to access the necessary functionalities in the CRM system.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  Support: If the problem persists, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By following these steps, you should be able to resolve the error and proceed with your tasks in the SAP CRM system.