How To Fix CRM_IC_APPL_UI_EI023 - Knowledge base has been compiled

CRM_IC_APPL_UI_EI023 - Overview

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_EI - Error Messages for IC WebClient Knowledge Search Process

• Message number: 023

• Message text: Knowledge base has been compiled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_EI023 - Knowledge base has been compiled ?

  The SAP error message CRM_IC_APPL_UI_EI023 typically relates to issues encountered in the SAP CRM Interaction Center (IC) application. This error can occur when there are problems with the configuration or data in the system, particularly when the system is unable to retrieve or display the necessary information from the knowledge base.
  
  Cause:
  
  Knowledge Base Configuration: The knowledge base may not be properly configured or may not contain the necessary entries.
  Authorization Issues: The user may not have the required authorizations to access the knowledge base.
  Data Inconsistencies: There may be inconsistencies or missing data in the knowledge base that prevent it from being compiled or accessed.
  System Performance: Performance issues or system errors may prevent the knowledge base from being compiled correctly.
  
  
  Solution:
  
  
  Check Knowledge Base Configuration:
  
  Ensure that the knowledge base is properly configured in the system.
  Verify that the necessary entries exist in the knowledge base.
  
  
  
  Review User Authorizations:
  
  Check the user roles and authorizations to ensure that the