How To Fix CRM_IC_APPL_UI_EI011 - Solution feedback ID cannot be generated

CRM_IC_APPL_UI_EI011 - Overview

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_EI - Error Messages for IC WebClient Knowledge Search Process

• Message number: 011

• Message text: Solution feedback ID cannot be generated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_EI011 - Solution feedback ID cannot be generated ?

  The SAP error message CRM_IC_APPL_UI_EI011 with the description "Solution feedback ID cannot be generated" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with interaction center applications. This error indicates that the system is unable to create a unique identifier for the solution feedback, which is necessary for tracking and managing customer interactions and feedback.
  Causes:
  
  
  Configuration Issues: There may be a misconfiguration in the CRM system settings related to solution feedback.
  Missing Data: Required fields or data might be missing in the solution feedback form, preventing the system from generating an ID.
  Authorization Problems: The user may not have the necessary permissions to create solution feedback entries.
  System Bugs: There could be a bug or issue in the version of the SAP CRM system being used.
  Database Issues: Problems with the underlying database, such as connectivity issues or data integrity problems, could also lead to this error.
  
  Solutions:
  
  Check Configuration: