How To Fix CRM_IC_APPL_UI_EI001 - Search HTTP communication error; check network setting or Java server

CRM_IC_APPL_UI_EI001 - Overview

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_EI - Error Messages for IC WebClient Knowledge Search Process

• Message number: 001

• Message text: Search HTTP communication error; check network setting or Java server

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_EI001 - Search HTTP communication error; check network setting or Java server ?

  The SAP error message CRM_IC_APPL_UI_EI001 indicates that there is an HTTP communication error in the SAP CRM Interaction Center (IC) application. This error typically arises when there are issues with network settings or the Java server that is responsible for handling the communication.
  Causes:
  
  Network Issues: There may be network connectivity problems between the client and the server, such as firewall restrictions, DNS issues, or incorrect proxy settings.
  Java Server Issues: The Java server (e.g., SAP Web Dispatcher or SAP Java Application Server) may not be running, may be misconfigured, or may have encountered an error.
  Configuration Errors: Incorrect configuration settings in the SAP CRM system or the Java server can lead to communication failures.
  Browser Issues: Sometimes, the browser settings or cache can interfere with the communication process.
  SSL/TLS Issues: If SSL/TLS is being used, there may be certificate issues or misconfigurations.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that the client can reach the server by pinging the server's