How To Fix CRM_IC_APPL_UI_CHMSG555 - Enter valid recipient address in 'CC' field

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 555

• Message text: Enter valid recipient address in 'CC' field

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG555 - Enter valid recipient address in 'CC' field ?

  The SAP error message CRM_IC_APPL_UI_CHMSG555 indicates that there is an issue with the recipient address in the 'CC' (Carbon Copy) field when trying to send an email or message through the SAP CRM system. This error typically arises when the email address entered in the 'CC' field is either invalid or not formatted correctly.
  
  Cause:
  
  Invalid Email Format: The email address in the 'CC' field may not conform to standard email formatting rules (e.g., missing "@" symbol, invalid characters).
  Empty CC Field: The 'CC' field may be empty or contain only whitespace.
  Non-existent Email Address: The email address may not exist or may not be recognized by the system.
  System Configuration: There may be configuration issues in the SAP system that prevent the recognition of valid email addresses.
  
  
  Solution:
  
  
  Check Email Format: Ensure that the email address entered in the 'CC' field is correctly formatted. It should include:
  
  A local part (before the '@' symbol)
  The '@' symbol
  A domain