How To Fix CRM_IC_APPL_UI_CHMSG391 - Error while binding ABAP message channel to ABAP push channel

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 391

• Message text: Error while binding ABAP message channel to ABAP push channel

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG391 - Error while binding ABAP message channel to ABAP push channel ?

  The SAP error message CRM_IC_APPL_UI_CHMSG391 typically indicates an issue with the binding of the ABAP message channel to the ABAP push channel in the context of SAP CRM (Customer Relationship Management) applications. This error can occur due to various reasons, including configuration issues, network problems, or issues with the underlying ABAP infrastructure.
  Causes:
  
  
  Configuration Issues: The ABAP push channel may not be properly configured in the SAP system. This can include incorrect settings in the SAP Web Dispatcher or the ICF (Internet Communication Framework) services.
  
  
  Network Problems: There may be network connectivity issues between the client and the server, or between different components of the SAP system.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the ABAP push channel.
  
  
  System Load: High system load or performance issues can lead to timeouts or failures in establishing the connection.
  
  
  Missing or Inactive Services: The required services for the ABAP push channel may not be active or properly set up in the system.
  
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration of the ABAP push channel in the SAP system.
  Ensure that the necessary ICF services are activated. You can check this in transaction SICF and look for services related to the ABAP push channel.
  
  
  
  Network Connectivity:
  
  Test the network connection between the client and the server.
  Ensure that there are no firewall rules or network policies blocking the communication.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the ABAP push channel. You can check this in transaction SU53 after the error occurs.
  
  
  
  Monitor System Performance:
  
  Check the system performance and load. Use transaction SM37 to monitor background jobs and SM66 for system-wide performance.
  
  
  
  Check Logs:
  
  Review the system logs for any additional error messages or warnings that could provide more context. Use transaction SLG1 to check application logs.
  
  
  
  Restart Services:
  
  If the issue persists, consider restarting the relevant services or the entire application server.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SICF: To manage ICF services.
  SM37: To monitor job logs.
  SM66: To monitor system-wide performance.
  SLG1: To view application logs.
  
  
  
  SAP Documentation: Refer to the official SAP documentation for CRM and ABAP push channels for more detailed configuration and troubleshooting steps.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.