How To Fix CRM_IC_APPL_UI_CHMSG361 - Queue subscription failed; check your CMS connection

CRM_IC_APPL_UI_CHMSG361 - Overview

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 361

• Message text: Queue subscription failed; check your CMS connection

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG361 - Queue subscription failed; check your CMS connection ?

  The SAP error message "CRM_IC_APPL_UI_CHMSG361 Queue subscription failed; check your CMS connection" typically indicates an issue with the connection to the Central Management Server (CMS) in the context of SAP CRM (Customer Relationship Management) applications. This error can occur in various scenarios, particularly when there are problems with the configuration or connectivity of the systems involved.
  Causes:
  
  CMS Connection Issues: The most common cause is a failure in the connection to the Central Management Server. This could be due to network issues, incorrect configuration, or the CMS being down.
  Configuration Errors: Incorrect settings in the CRM system or the CMS can lead to subscription failures. This includes wrong URLs, ports, or authentication settings.
  Service Availability: The required services on the CMS may not be running or may have crashed.
  Firewall or Security Settings: Firewalls or security settings may be blocking the connection between the CRM system and the CMS.
  Version Compatibility: Incompatibility between different versions of