How To Fix CRM_IC_APPL_UI_CHMSG354 - Draft message saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 354

• Message text: Draft message saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG354 - Draft message saved ?

  The SAP error message "CRM_IC_APPL_UI_CHMSG354: Draft message saved" typically indicates that a draft message has been successfully saved in the SAP CRM (Customer Relationship Management) system. This message is not necessarily an error but rather an informational message indicating that the system has saved a draft of a message you were working on.
  Cause:
  
  User Action: The message is triggered when a user saves a draft message in the CRM interaction center (IC). This could happen when composing an email, a note, or any other form of communication within the CRM system.
  System Configuration: The system is configured to save drafts automatically or upon user request.
  
  Solution:
  Since this message is informational rather than an error, no specific action is required to resolve it. However, if you are looking to manage draft messages, consider the following:
  
  Access Drafts: Navigate to the drafts section in the CRM interface to view, edit, or send the saved draft messages.
  Review Settings: If you want to change how drafts are handled (e.g., automatic saving), check the configuration settings in the CRM system.
  User Training: Ensure that users are aware of how to manage draft messages effectively, including how to retrieve and send them.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM for more details on managing messages and drafts.
  User Guides: Check user manuals or training materials specific to your organization’s implementation of SAP CRM for best practices on handling draft messages.
  Support Forums: If you encounter issues beyond this message, consider visiting SAP community forums or support channels for additional assistance.
  
  If you are experiencing issues beyond the informational message itself, please provide more context or details about the situation for further assistance.