How To Fix CRM_IC_APPL_UI_CHMSG130 - Sending business process failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 130

• Message text: Sending business process failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG130 - Sending business process failed ?

  The SAP error message "CRM_IC_APPL_UI_CHMSG130 Sending business process failed" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when there is an issue with the communication or processing of a business transaction. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system performance problems.
  Causes:
  
  Configuration Issues: Incorrect settings in the CRM system or in the integration with other systems (like ERP) can lead to this error.
  Data Inconsistencies: Missing or incorrect data in the business transaction can cause the process to fail.
  Performance Issues: System performance problems, such as timeouts or resource limitations, can interrupt the processing of business transactions.
  Authorization Problems: Lack of necessary authorizations for the user or role trying to execute the business process.
  Network Issues: Problems with network connectivity between systems can also lead to failures in sending business processes.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the CRM system and ensure that all necessary parameters are correctly set up.
  Validate Data: Ensure that all required fields in the business transaction are filled out correctly and that there are no inconsistencies in the data.
  Monitor System Performance: Check system logs and performance metrics to identify any bottlenecks or resource issues that may be affecting the processing of transactions.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the action that is failing.
  Check Network Connectivity: Verify that there are no network issues affecting communication between systems.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SLG1 (Application Log) to check for detailed logs related to the error.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  Debugging: If you have access to development tools, consider debugging the process to identify the exact point of failure.
  Consult Documentation: Review the official SAP documentation for CRM and related modules for any specific guidelines or troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support or consult with a technical expert who specializes in SAP CRM systems.