How To Fix CRM_IC_APPL_UI_CHMSG131 - Pushing business processs status cannot be set

CRM_IC_APPL_UI_CHMSG131 - Overview

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 131

• Message text: Pushing business processs status cannot be set

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG131 - Pushing business processs status cannot be set ?

  The SAP error message "CRM_IC_APPL_UI_CHMSG131: Pushing business process status cannot be set" typically occurs in the context of the SAP Customer Relationship Management (CRM) application, particularly when dealing with business processes and their statuses in the Interaction Center (IC).
  
  Cause:
  This error can arise due to several reasons, including:
  
  
  Incorrect Status Configuration: The status you are trying to set may not be valid for the current business process or may not be configured correctly in the system.
  
  
  Authorization Issues: The user may not have the necessary authorizations to change the status of the business process.
  
  
  Business Process Logic: There may be business logic or rules defined in the system that prevent the status from being changed under certain conditions.
  
  
  Technical Issues: There could be underlying technical issues, such as problems with the database or inconsistencies in the application.
  
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Status Configuration:
  
  Verify that the status you are trying to