How To Fix CRM_IC_APPL_UI_CHMSG128 - Non-secure content was filtered out; click to display full content

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 128

• Message text: Non-secure content was filtered out; click to display full content

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG128 - Non-secure content was filtered out; click to display full content ?

  The SAP error message "CRM_IC_APPL_UI_CHMSG128 Non-secure content was filtered out; click to display full content" typically occurs in the context of web applications, particularly when using the SAP CRM Interaction Center (IC). This message indicates that the web browser has blocked non-secure content (HTTP) from being displayed on a secure page (HTTPS). Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  
  Mixed Content: The error arises when a secure page (loaded over HTTPS) tries to load resources (like images, scripts, or stylesheets) over an insecure connection (HTTP). Modern web browsers block this mixed content to protect users from potential security risks.
  
  
  Browser Settings: Some browsers have strict security settings that automatically block non-secure content.
  
  
  Solutions:
  
  
  Use HTTPS for All Resources: Ensure that all resources (images, scripts, stylesheets) referenced in your SAP application are loaded over HTTPS. This may involve updating URLs in your application configuration or code.
  
  
  Browser Settings: If you are in a controlled environment (like testing), you can adjust your browser settings to allow mixed content. However, this is not recommended for production environments due to security risks.
  
  For example, in Chrome, you can click on the shield icon in the address bar and select "Load unsafe scripts." This will allow the non-secure content to load, but it should be used with caution.
  
  
  
  Check Application Configuration: Review the configuration settings of your SAP application to ensure that it is set up to use secure connections for all components.
  
  
  Update Links: If you have control over the content being served, update any hardcoded HTTP links to HTTPS.
  
  
  Consult Documentation: Refer to SAP documentation or support for specific guidance on configuring your SAP CRM system to avoid mixed content issues.
  
  
  Related Information:
  
  Browser Compatibility: Different browsers may handle mixed content differently. Always test your application in multiple browsers to ensure consistent behavior.
  Security Best Practices: Following best practices for web security is crucial. Always prefer HTTPS over HTTP to protect data integrity and confidentiality.
  SAP Notes: Check SAP Notes and Knowledge Base Articles for any specific patches or updates related to this issue.
  
  By addressing the mixed content issue, you can resolve the error message and ensure a secure and seamless user experience in your SAP CRM application.