How To Fix CRM_IC_APPL_UI_CHMSG126 - E-mail data is corrupted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 126

• Message text: E-mail data is corrupted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG126 - E-mail data is corrupted ?

  The SAP error message CRM_IC_APPL_UI_CHMSG126 indicating that "E-mail data is corrupted" typically arises in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with the Interaction Center (IC) and email functionalities. This error can occur due to various reasons, including issues with the email data format, missing or incorrect configurations, or problems with the underlying data in the database.
  Causes:
  
  Corrupted Email Data: The email data being processed may be corrupted or improperly formatted.
  Database Issues: There may be inconsistencies or corruption in the database tables that store email-related data.
  Configuration Errors: Incorrect settings in the CRM system related to email handling or the Interaction Center.
  Missing Required Fields: Certain required fields in the email data may be missing or incorrectly populated.
  Version Compatibility: Issues may arise if there are compatibility problems between different versions of SAP components.
  
  Solutions:
  
  Check Email Data: Review the email data being processed to ensure it is correctly formatted