How To Fix CRM_IC_APPL_UI_CHMSG002 - Error while reading historic e-mail; ID = &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 002

• Message text: Error while reading historic e-mail; ID = &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG002 - Error while reading historic e-mail; ID = &1 ?

  The SAP error message CRM_IC_APPL_UI_CHMSG002 typically indicates an issue when the system is trying to read a historic email in the CRM (Customer Relationship Management) application. The error message includes a placeholder &1, which usually represents the ID of the email that the system is attempting to access.
  
  Cause:
  
  Email ID Not Found: The email ID specified may not exist in the database, possibly due to deletion or incorrect ID.
  Authorization Issues: The user may not have the necessary permissions to access the email data.
  Data Corruption: There could be corruption in the database or the specific record related to the email.
  System Configuration: Incorrect configuration settings in the CRM system could lead to issues in accessing historic emails.
  Technical Issues: There may be underlying technical issues, such as problems with the database connection or the application server.
  
  
  Solution:
  
  Verify Email ID: Check if the email ID provided in the error message exists in the system. You can