How To Fix CRM_IC_APPL_UI_BPID026 - Main partner cannot be removed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_BPID - Messages for Identify Customer

• Message number: 026

• Message text: Main partner cannot be removed

What causes this issue?

Main partner cannot be removed.

System Response

Main partner cannot be removed from the confirmed partners.

How to fix this error?

If you wish to select another partner as the main partner, confirm that
partner and select the <LS>Main Partner</> checkbox for this partner.
The system will automatically update this partner as the main partner.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_BPID026 - Main partner cannot be removed ?

  The SAP error message CRM_IC_APPL_UI_BPID026 indicates that the main partner in a business transaction cannot be removed. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to modify partner functions in a business document, such as a sales order, service order, or activity management.
  Cause:
  The main partner (often the sold-to party or the main contact) is a critical component of the business transaction. The system enforces rules that prevent the removal of the main partner to maintain data integrity and ensure that the transaction remains valid. Common reasons for this error include:
  
  Main Partner Role: The partner you are trying to remove is designated as the main partner (e.g., sold-to party, ship-to party) and is required for the transaction.
  Dependencies: Other data or processes may depend on the main partner, making it necessary to retain it.
  Configuration Settings: The system configuration may restrict changes to main partners in certain scenarios.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Partner Roles: Verify the partner roles assigned to the business transaction. Ensure that you are not trying to remove a partner that is designated as the main partner.
  
  
  Change Main Partner: If you need to change the main partner, you may need to first assign a different partner as the main partner before removing the current one. This can usually be done by:
  
  Selecting a different partner and assigning it the main role.
  Saving the changes before attempting to remove the original main partner.
  
  
  
  Review Transaction Requirements: Ensure that the transaction you are working with allows for changes to partner roles. Some transactions may have specific requirements that prevent changes.
  
  
  Consult Documentation: Review SAP documentation or help resources for specific guidelines on managing partner functions in your version of SAP CRM.
  
  
  Check Customizations: If your organization has customizations in place, consult with your SAP administrator or technical team to understand if there are any specific rules or configurations affecting partner management.
  
  
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about why the main partner cannot be removed.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Training and Documentation: Ensure that users involved in partner management are trained on the correct procedures for handling partner roles in SAP CRM.
  
  By following these steps, you should be able to address the error and manage partner functions effectively in your SAP CRM system.