How To Fix CRM_IC_APPL_UI_BPID028 - Account removed from list of confirmed partners

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_BPID - Messages for Identify Customer

• Message number: 028

• Message text: Account removed from list of confirmed partners

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_BPID028 - Account removed from list of confirmed partners ?

  The SAP error message CRM_IC_APPL_UI_BPID028 ("Account removed from list of confirmed partners") typically occurs in the SAP CRM (Customer Relationship Management) system when there is an issue with the partner determination process. This error indicates that a specific business partner (BP) has been removed from the list of confirmed partners for a transaction or activity.
  Causes:
  
  Partner Determination Configuration: The configuration for partner determination may not be set up correctly, leading to the removal of the business partner from the list.
  Business Partner Status: The status of the business partner may have changed (e.g., it may have been marked as inactive or deleted).
  Data Inconsistencies: There may be inconsistencies in the data related to the business partner, such as missing or incorrect entries in the partner roles.
  Transaction Context: The specific transaction or context in which the error occurs may not support the business partner being confirmed.
  
  Solutions:
  
  
  Check Partner Determination Settings:
  
  Review the partner determination procedure in the customizing settings (transaction code SPRO).
  Ensure that the partner roles are correctly defined and that the business partner is assigned to the appropriate roles.
  
  
  
  Verify Business Partner Status:
  
  Check the status of the business partner in the system (transaction code BP).
  Ensure that the business partner is active and has the necessary roles assigned.
  
  
  
  Review Transaction Data:
  
  Look at the specific transaction or activity where the error occurred.
  Ensure that all required partner roles are filled and that there are no missing entries.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the business partner data to identify any discrepancies.
  Correct any inconsistencies found in the partner data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to partner determination and the specific error message for additional guidance.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify the exact point of failure in the partner determination logic.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SPRO (Customizing), and others related to partner determination.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the problem persists, consider reaching out to your SAP support team for further assistance.