How To Fix CRM_IC_APPL_UI_BPID019 - No related partner found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_BPID - Messages for Identify Customer

• Message number: 019

• Message text: No related partner found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_BPID019 - No related partner found ?

  The SAP error message CRM_IC_APPL_UI_BPID019: No related partner found typically occurs in the SAP Customer Relationship Management (CRM) system when the system is unable to find a partner (such as a customer or vendor) related to a specific business transaction or interaction. This can happen in various scenarios, such as when creating or processing a business transaction in the Interaction Center (IC).
  Causes:
  
  Missing Partner Data: The partner data (e.g., customer, vendor) may not be correctly maintained in the system.
  Incorrect Business Partner Role: The business partner may not have the required role assigned that is needed for the transaction.
  Data Inconsistency: There may be inconsistencies or errors in the master data related to the business partner.
  Configuration Issues: The system configuration may not be set up correctly to link the business partner with the transaction.
  Authorization Issues: The user may not have the necessary authorizations to view or access the partner data.
  
  Solutions:
  
  Check Partner Data: Verify that the business partner exists in the system and that all necessary data is correctly maintained. You can do this by navigating to the business partner transaction and checking the details.
  Verify Partner Roles: Ensure that the business partner has the appropriate roles assigned. For example, if you are dealing with a customer, make sure the customer role is assigned to the business partner.
  Data Consistency Check: Run consistency checks on the business partner data to identify any discrepancies or missing information.
  Review Configuration: Check the configuration settings in the CRM system to ensure that the business partner is correctly linked to the relevant transactions.
  User Authorizations: Ensure that the user has the necessary authorizations to access the business partner data. This may involve checking user roles and profiles in the system.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may be applicable.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage and check business partner data.
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.