How To Fix CRM_IC_APPL_UI_BDC100 - Define a transaction launcher profile


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IC_APPL_UI_BDC - Business Data Context messages

  • Message number: 100

  • Message text: Define a transaction launcher profile

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IC_APPL_UI_BDC100 - Define a transaction launcher profile ?

    The SAP error message CRM_IC_APPL_UI_BDC100 typically indicates that a transaction launcher profile has not been defined in the system. This error is commonly encountered in the context of the SAP CRM (Customer Relationship Management) application, particularly when using the Interaction Center (IC) or when trying to access certain functionalities that require a transaction launcher profile.

    Cause:

    The error occurs because the system is unable to find a defined transaction launcher profile for the specific user or role trying to access the CRM Interaction Center. This profile is necessary for the system to know how to launch transactions and what parameters to use.

    Solution:

    To resolve this error, you need to define a transaction launcher profile. Here are the steps to do this:

    1. Access the Transaction Launcher Profile Configuration:

      • Go to the SAP Easy Access screen.
      • Enter the transaction code CRMC_UI_PROFILE or navigate through the menu path: SAP Customizing Implementation Guide -> Customer Relationship Management -> Interaction Center -> Basic Settings -> Define Transaction Launcher Profiles.
    2. Create a New Profile:

      • In the transaction launcher profile configuration screen, you can create a new profile by clicking on the "New Entries" button.
      • Fill in the required fields, such as the profile name and description.
    3. Assign Transactions:

      • After creating the profile, you need to assign the relevant transactions to this profile. This includes specifying the transaction codes and any parameters that should be passed when launching the transactions.
    4. Assign the Profile to Users/Roles:

      • Once the profile is created and transactions are assigned, you need to assign this profile to the relevant users or roles. This can typically be done in the user profile settings or role management.
    5. Test the Configuration:

      • After making the changes, log in as a user who has been assigned the new transaction launcher profile and test to see if the error persists.

    Related Information:

    • Transaction Launcher Profiles are essential for customizing the user experience in the SAP CRM Interaction Center. They allow for the configuration of how transactions are launched and can be tailored to meet specific business needs.
    • Ensure that you have the necessary authorizations to create and modify transaction launcher profiles.
    • If you are unsure about the specific transactions to include in the profile, consult with your functional team or refer to the business process documentation.

    If the issue persists after following these steps, it may be necessary to check for additional configuration settings or consult SAP support for further assistance.

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