How To Fix CRM_IC_APPL_UI_BDC101 - Cannot load profile &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_BDC - Business Data Context messages

• Message number: 101

• Message text: Cannot load profile &1

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check if the profile exists and is a valid entry in Customizing
activities:
<DS:SIMG.CRM_IC_017>IC WebClient profiles</>
<DS:SIMG.CRM_IC_026>Transaction launcher profiles</>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_BDC101 - Cannot load profile &1 ?

  The SAP error message "CRM_IC_APPL_UI_BDC101 Cannot load profile &1" typically occurs in the context of the SAP CRM (Customer Relationship Management) application, particularly when dealing with the Interaction Center (IC) or when trying to load a specific user profile.
  Cause:
  
  Profile Not Found: The specified profile (&1) does not exist in the system. This could be due to a typo in the profile name or the profile not being created or activated.
  Authorization Issues: The user may not have the necessary authorizations to access the specified profile.
  Configuration Issues: There may be issues with the configuration of the Interaction Center or the profiles themselves.
  Transport Issues: If the profile was recently transported from another system, it may not have been transported correctly.
  
  Solution:
  
  
  Check Profile Existence:
  
  Verify that the profile specified in the error message exists in the system. You can do this by navigating to the relevant transaction (e.g., CRMD_ORDER or IC_MANAGER) and checking the profiles available.
  
  
  
  Correct Profile Name:
  
  Ensure that the profile name is correctly spelled and formatted. If there is a typo, correct it and try again.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the profile. You may need to check the user's roles and authorizations in transaction SU01 or PFCG.
  
  
  
  Profile Configuration:
  
  If the profile exists but is not loading correctly, check the configuration settings for the Interaction Center. This can be done in transaction SPRO under the CRM settings.
  
  
  
  Transport Issues:
  
  If the profile was recently transported, check the transport logs to ensure that the transport was successful and that all necessary objects were included.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, IC_MANAGER, SU01, PFCG, and SPRO.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Documentation: Review the official SAP documentation for CRM and Interaction Center for more detailed information on profiles and their configuration.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message "CRM_IC_APPL_UI_BDC101 Cannot load profile &1".