How To Fix CRM_IC_APPL_UI_BDC102 - Profile &1 contains XML errors

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_BDC - Business Data Context messages

• Message number: 102

• Message text: Profile &1 contains XML errors

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Use the syntax check in the <DS:SIMG.CRM_IC_023>Transaction Launcher
Profile</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_BDC102 - Profile &1 contains XML errors ?

  The SAP error message "CRM_IC_APPL_UI_BDC102 Profile &1 contains XML errors" typically indicates that there is an issue with the XML configuration of a specific profile in the SAP CRM Interaction Center (IC). This error can occur when the XML structure is not well-formed or contains invalid data, which prevents the system from processing the profile correctly.
  Causes:
  
  Malformed XML: The XML structure may have syntax errors, such as missing tags, incorrect nesting, or invalid characters.
  Invalid Data: The data within the XML may not conform to the expected format or may contain unsupported characters.
  Profile Configuration Issues: The profile referenced in the error message may not be correctly configured or may be missing required elements.
  Transport Issues: If the profile was transported from another system, there may have been issues during the transport process that corrupted the XML.
  
  Solutions:
  
  Check XML Syntax: Validate the XML structure using an XML validator tool to identify and correct any syntax errors.
  Review Profile Configuration: Go to the SAP CRM configuration settings and review the profile settings for any inconsistencies or missing elements.
  Recreate the Profile: If the profile is corrupted, consider recreating it from scratch or restoring it from a backup if available.
  Check Transport Logs: If the profile was recently transported, check the transport logs for any errors or warnings that may indicate what went wrong during the transport.
  Debugging: If you have access to the development environment, you can debug the application to see where the XML is being processed and identify the exact point of failure.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access and manage CRM orders and profiles.
  XML Tools: Utilize XML editing tools or IDEs that support XML validation to help identify issues in the XML structure.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.