How To Fix CRM_IC_APPL_RM_ALERT028 - Maximum length for the alert message is 255 characters

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_RM_ALERT - Message class for Alert Editor

• Message number: 028

• Message text: Maximum length for the alert message is 255 characters

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_RM_ALERT028 - Maximum length for the alert message is 255 characters ?

  The SAP error message CRM_IC_APPL_RM_ALERT028 indicates that an alert message you are trying to create or send exceeds the maximum allowed length of 255 characters. This is a common limitation in many systems where message lengths are restricted for various reasons, including database field sizes and user interface constraints.
  Cause:
  The error occurs when:
  
  You attempt to create or send an alert message that contains more than 255 characters.
  The system is configured to enforce this character limit for alert messages.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Shorten the Message: Review the content of the alert message you are trying to send and reduce its length to 255 characters or fewer. Focus on the most critical information that needs to be communicated.
  
  
  Use Abbreviations: If possible, use abbreviations or shorthand to convey the message more concisely.
  
  
  Split the Message: If the information is too extensive to fit within the character limit, consider splitting the message into multiple alerts, each under the 255-character limit.
  
  
  Check Configuration: If you believe that the character limit should be increased, consult with your SAP administrator or technical team. They can check if there are any configuration settings that can be adjusted, although this is less common and may not be advisable due to potential impacts on system performance or data integrity.
  
  
  Review Documentation: Check SAP documentation or support notes for any specific guidelines or updates related to alert message handling in your version of SAP CRM.
  
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to CRM alert messages for any known issues or updates that might address this limitation.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
  Testing: After making changes, test the alert message functionality to ensure that the issue is resolved and that alerts are being sent as expected.
  
  By following these steps, you should be able to address the CRM_IC_APPL_RM_ALERT028 error and successfully manage alert messages within the SAP system.