How To Fix CRM_IC_APPL_RM_ALERT013 - No e-mail address for confirmed business partner; e-mail not sent

CRM_IC_APPL_RM_ALERT013 - Overview

• Message type: E = Error

• Message class: CRM_IC_APPL_RM_ALERT - Message class for Alert Editor

• Message number: 013

• Message text: No e-mail address for confirmed business partner; e-mail not sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_RM_ALERT013 - No e-mail address for confirmed business partner; e-mail not sent ?

  The SAP error message CRM_IC_APPL_RM_ALERT013 indicates that there is no email address associated with a confirmed business partner in the system, which prevents the system from sending an email notification or alert. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to send an email to a business partner (BP) who does not have a valid email address.
  
  Cause:
  
  Missing Email Address: The primary cause of this error is that the business partner record does not have an email address assigned to it.
  Incorrect Business Partner Role: The business partner may not have the correct role assigned that includes an email address.
  Data Inconsistency: There may be inconsistencies in the data, such as the email address being deleted or not properly maintained.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Business Partner Data:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the relevant business partner