How To Fix CRM_IC_APPL_RM_ALERT011 - Mail subject is empty; e-mail not sent


CRM_IC_APPL_RM_ALERT011 - Overview

  • Message type: E = Error

  • Message class: CRM_IC_APPL_RM_ALERT - Message class for Alert Editor

  • Message number: 011

  • Message text: Mail subject is empty; e-mail not sent

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IC_APPL_RM_ALERT011 - Mail subject is empty; e-mail not sent ?
    The SAP error message CRM_IC_APPL_RM_ALERT011 indicates that an email could not be sent because the mail subject is empty. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to send alerts or notifications via email.
    
    Cause: The primary cause of this error is that the email being generated lacks a subject line. In SAP CRM, when an email is triggered (for example, as part of a workflow or alert), the system expects certain fields to be populated, including the subject. If the subject field is empty, the system will not proceed with sending the email and will raise this error.
    Solution: To resolve this issue, you can take the following steps: Check Email Configuration: Ensure that the email template or the alert configuration includes a subject line. This can often be found in the settings for the specific alert or notification you are trying to send. Modify the Email Template: If you

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