How To Fix CRM_IC_APPL_NB_MSG005 - Error while logging in; contact system administrator

CRM_IC_APPL_NB_MSG005 - Overview

• Message type: E = Error

• Message class: CRM_IC_APPL_NB_MSG -

• Message number: 005

• Message text: Error while logging in; contact system administrator

What causes this issue?

Error occurs when loading navigation bar profile.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Check the navigation bar profile for possible XML syntex errors.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_NB_MSG005 - Error while logging in; contact system administrator ?

  The SAP error message CRM_IC_APPL_NB_MSG005 typically indicates that there is an issue with logging into the SAP CRM Interaction Center (IC) application. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  User Authorization Issues: The user may not have the necessary authorizations to access the CRM IC application.
  System Configuration Problems: There may be misconfigurations in the system settings or parameters that are preventing the login.
  Network Issues: Connectivity problems between the client and the server can lead to login failures.
  Session Management: If there are too many active sessions for a user, it may prevent new logins.
  Expired Password: The user’s password may have expired or been changed without updating the login credentials.
  Technical Errors: There could be underlying technical issues in the SAP system or application server.
  
  Solutions:
  
  
  Check User Authorizations:
  
  Ensure that the user has the appropriate roles and authorizations assigned in the SAP system. This