How To Fix CRM_IC_APPL_NB_MSG007 - Database update failed. Rollback has been triggered.

CRM_IC_APPL_NB_MSG007 - Overview

• Message type: E = Error

• Message class: CRM_IC_APPL_NB_MSG -

• Message number: 007

• Message text: Database update failed. Rollback has been triggered.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_NB_MSG007 - Database update failed. Rollback has been triggered. ?

  The SAP error message CRM_IC_APPL_NB_MSG007 indicates that a database update has failed, and as a result, a rollback has been triggered. This error typically occurs in the context of SAP Customer Relationship Management (CRM) applications, particularly when dealing with interaction center (IC) functionalities.
  Causes:
  
  Database Locking Issues: The database might be locked due to concurrent transactions, preventing the update from being completed.
  Data Integrity Violations: The data being processed may violate integrity constraints (e.g., foreign key constraints, unique constraints).
  Network Issues: Temporary network issues can lead to failed database connections.
  Insufficient Authorizations: The user may not have the necessary authorizations to perform the update.
  System 
  Configuration Issues: Incorrect configuration settings in the CRM system or database can lead to failures.
  Application Logic Errors: There may be bugs or issues in the application logic that prevent successful database updates.
  
  Solutions:
  
  Check Database Locks: Use transaction codes like SM12 to check for and resolve any database locks that may be causing