How To Fix CRM_IC_APPL_IM000 - ***** Employee role messages ************

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_IM - CRM IC Instant Messenger message class

• Message number: 000

• Message text: ***** Employee role messages ************

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_IM000 - ***** Employee role messages ************ ?

  The SAP error message "CRM_IC_APPL_IM000 * Employee role messages ****" typically relates to issues with employee roles in the SAP Customer Relationship Management (CRM) system, particularly in the Interaction Center (IC). This error can occur when there are problems with the configuration or assignment of roles to employees, which can affect their ability to perform certain tasks within the system.
  Causes:
  
  Missing Role Assignment: The employee may not have the necessary roles assigned in the system to perform specific actions.
  Incorrect Role Configuration: The roles assigned may not be configured correctly, leading to access issues.
  Authorization Issues: The employee may lack the required authorizations to access certain functionalities.
  Data Inconsistencies: There may be inconsistencies in the employee master data or organizational structure.
  System Configuration Errors: Issues in the system configuration related to the Interaction Center or CRM settings.
  
  Solutions:
  
  
  Check Role Assignment:
  
  Go to the user management area in SAP and verify that the employee has the correct roles