How To Fix CRM_IC_APPL_ERP_MSG002 - Unable to save ERP quotation &1; go to the ERP quotation to correct it

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_ERP_MSG - Message class for ERP IC aplication layer

• Message number: 002

• Message text: Unable to save ERP quotation &1; go to the ERP quotation to correct it

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_ERP_MSG002 - Unable to save ERP quotation &1; go to the ERP quotation to correct it ?

  The SAP error message CRM_IC_APPL_ERP_MSG002 indicates that there is an issue preventing the saving of an ERP quotation in the SAP CRM system. The message typically suggests that there are errors or inconsistencies in the data that need to be corrected in the ERP quotation before it can be saved successfully.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or incorrect data in the quotation that does not meet the validation rules set in the ERP system.
  Configuration Issues: The integration settings between SAP CRM and SAP ERP might not be properly configured, leading to communication issues.
  Authorization Issues: The user may not have the necessary permissions to save the quotation in the ERP system.
  Business Logic Errors: There could be specific business rules or logic that are not being met, such as pricing conditions or product availability.
  Technical Errors: There may be underlying technical issues, such as system performance problems or connectivity issues between the CRM and ERP systems.
  
  Solutions:
  
  Check Quotation Data: Go to the ERP quotation referenced in the error message and review all the fields for completeness and correctness. Ensure that all mandatory fields are filled out and that the data adheres to the expected formats.
  Review Integration Settings: Verify the configuration settings for the integration between SAP CRM and SAP ERP. Ensure that the necessary RFC connections and middleware settings are correctly set up.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to create or modify quotations in the ERP system.
  Consult Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the save process.
  Test Connectivity: Ensure that there are no connectivity issues between the CRM and ERP systems. You can test the connection using transaction SM59.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation for both CRM and ERP systems to understand the integration points and data requirements for quotations.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the root cause of the error and take appropriate action to resolve it.