How To Fix CRM_IC_APPL_ERP_MSG000 - Unable to save ERP order &1; go to the ERP order to correct it


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IC_APPL_ERP_MSG - Message class for ERP IC aplication layer

  • Message number: 000

  • Message text: Unable to save ERP order &1; go to the ERP order to correct it

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IC_APPL_ERP_MSG000 - Unable to save ERP order &1; go to the ERP order to correct it ?

    The SAP error message CRM_IC_APPL_ERP_MSG000 indicates that there is an issue when trying to save an ERP order from the CRM system. The message typically suggests that the order cannot be saved due to some inconsistencies or errors in the data that need to be corrected in the ERP system.

    Causes:

    1. Data Inconsistencies: There may be missing or incorrect data in the order that is being transferred to the ERP system.
    2. Configuration Issues: There could be configuration problems in either the CRM or ERP system that prevent the order from being processed correctly.
    3. Authorization Issues: The user may not have the necessary permissions to create or modify orders in the ERP system.
    4. Integration Issues: Problems with the middleware or integration settings between CRM and ERP can lead to this error.
    5. Business Rules Violations: The order may violate certain business rules or validations defined in the ERP system.

    Solutions:

    1. Check the ERP Order: Follow the message's suggestion to go to the ERP order and check for any errors or missing information. This may involve:

      • Verifying customer data.
      • Ensuring that all required fields are filled out correctly.
      • Checking for any inconsistencies in product or pricing information.
    2. Review Logs: Check the application logs in both the CRM and ERP systems for more detailed error messages that can provide insight into what went wrong.

    3. Configuration Review: Ensure that the configuration settings in both systems are correct and aligned. This includes checking the integration settings, mapping, and any relevant customizing settings.

    4. User Authorizations: Verify that the user has the necessary authorizations to create or modify orders in the ERP system.

    5. Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or known issues.

    6. Testing: If changes are made, conduct tests to ensure that the order can be saved successfully after corrections.

    7. Contact Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in both CRM and ERP systems that can help in troubleshooting (e.g., CRM Order Management, ERP Sales Order Management).
    • SAP Notes: Search for SAP Notes related to this error message for any patches or updates that may address the issue.
    • Integration Tools: If using middleware (like SAP PI/PO), check the integration logs for any errors during the data transfer process.

    By following these steps, you should be able to identify and resolve the underlying issue causing the error message.

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