How To Fix CRM_IC_APPL_CLM107 - Invalid number of parts

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_CLM - Message Class for Call List Management

• Message number: 107

• Message text: Invalid number of parts

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_CLM107 - Invalid number of parts ?

  The SAP error message CRM_IC_APPL_CLM107, which states "Invalid number of parts," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with service requests, claims, or similar processes that involve parts or components.
  Cause:
  The error usually arises due to one of the following reasons:
  
  Incorrect Configuration: The system may be configured incorrectly regarding the number of parts that can be associated with a particular service request or claim.
  Data Entry Error: Users may have entered an invalid number of parts in the relevant fields, exceeding the allowed limits or entering a negative number.
  Business Logic Violation: The business rules defined in the system may restrict the number of parts that can be associated with a claim or service request, and the entered value violates these rules.
  Missing Master Data: The parts or components being referenced may not exist in the system, or there may be issues with the master data related to those parts.
  
  Solution:
  To resolve the CRM_IC_APPL_CLM107 error, you can take the following steps:
  
  Check Input Values: Review the number of parts entered in the relevant fields. Ensure that the values are within the acceptable range defined by the business logic.
  Review Configuration: If you have access to the configuration settings, check the settings related to parts and components in the CRM system. Ensure that they are set up correctly to allow the expected number of parts.
  Validate Master Data: Ensure that all parts or components referenced in the service request or claim exist in the system and are correctly configured.
  Consult Documentation: Refer to the SAP documentation or help files related to the specific transaction or process you are working with to understand any limitations or requirements regarding parts.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may be related to service requests or claims, such as CRM_ORDER, CRM_SERVICE, etc.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches that address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.